Trade and Win
How prize lots are calculated
1 traded lot = 1 prize lot
* Prize lots are calculated for closed orders only
Get valuable prizes for trading with us
Trade
Collect prize lots
Spend them on prizes
Terms & Conditions
This document sets out the rules for this Promotion. Make sure you read them carefully and understand them all before you enter the Promotion.
Introduction
Star Net FX is giving you the chance to receive a gift. By entering, you agree to be bound by these Terms and Conditions.
The Promotion name is Star Net FX Trade and Win, hereinafter referred to as the Promotion.
The Promotion is organised and run by Star Net FX Markets Incorporated, hereinafter referred to as the Promoter.
‘The Promoter’, ‘we’, ‘us’ and ‘ours’ refer to Star Net FX, which is a trading name of Star Net FX Markets Incorporated.
Who may enter
The Promotion is open to Star Net FX clients in Malaysia, Indonesia, India, Pakistan, and Singapore aged 18 or over at the time of entry. You are not eligible for the Promotion if you are materially connected to the administration of the Promotion.
How to enter
You can join Trade and Win at anytime by opening a real account with Star Net FX.
Clients can claim gifts at anytime, depending on their ‘prize lots’ balance.
To enter the Promotion, users must trade on their real accounts using any trading instrument we provide.
Orders on demo accounts do not qualify users to enter the Promotion.
Order duration is not limited unless it is stated in the Customer Agreement.
Only closed trades participate in trading volume counts.
The gifts
The gifts in this Promotion (hereinafter—‘Gifts’) depend on your region. The up-to-date list of the Gifts can be found in your profile.
The Gifts can be received in exchange for prize lots.
Prize lots are calculated as follows:
1 traded lot = 1 prize lot
Star Net FX Status Program participants receive more prize lots for trading:
Silver status: 1 traded lot = 1.25 prize lot
Gold status: 1 traded lot = 1.5 prize lot
Platinum status: 1 traded lot = 2 prize lots
For the Clients who participate in the Star Net FX Status Program, the list of the Gifts may be extended depending on their region and active status in this program. The up-to-date list of the Gifts can be found in your profile.
The Gifts can be claimed at any time, providing the client has enough prize lots to redeem.
The Gifts are limited to one of each type of Gift per month for one person.
The Gifts and participation in the Promotion cannot be exchanged or transferred. However, in the event that the Gifts offered are unavailable due to circumstances beyond our control, we reserve the right to provide alternative Gifts of equal or greater value.
Gift vouchers or gift certificates (included in the list of Gifts) can only be exchanged for commodities following the terms of the issuer of this voucher or certificate. It is not possible to return gift vouchers or gift certificates received as parts of the Promotion.
Images used in marketing materials are not necessarily representative of actual Gifts. The actual Gifts may vary.
Star Net FX does not provide invoices for the Gifts.
In case of failure of the electronic Gift unrelated to violation of the maintenance conditions set forth in the Gift’s service manual or on the producer’s site:
For Star Net FX-branded electronic Gift, Star Net FX undertakes to replace such Gift if you report the matter to Star Net FX’s Customer Support within 105 days from the date it was shipped to you (the delivery time included)
For non-Star Net FX-branded electronic Gift (any electronic Gift without ‘Star Net FX’ on it), Star Net FX undertakes to replace such Gift if you report the matter to Star Net FX’s Customer Support within 45 days from the date it was shipped to you (the delivery time included)
For non-Star Net FX-branded electronic Gift (any electronic Gift without ‘Star Net FX’ on it) in other cases, contact the Gift manufacturer service centre in your area.
In case the Gift was damaged during the shipment, Star Net FX undertakes to replace such Gift if you reported the damage and sent a photo proof or video proof to Star Net FX’s Customer Support within 7 days from the delivery date.
If the non-electronic Gift is delivered defected or become faulty, not related to violation of the maintenance conditions, and you report the issue to our Customer Support within six months of claiming such Gift on the Promotion page, Star Net FX undertakes to replace such Gift.
Star Net FX is not liable for loss, corruption, damage, or any security issues arising from or in connection with using the Gifts.
Star Net FX can amend the amount of prize lots required to claim the Gift at their sole discretion at any time. The change takes effect from the moment it is posted on the Promotion page.
Delivery
Your Gift will be delivered to your chosen address within ten weeks of claiming your Gift.
Only the client who claimed the Gift can be the recipient.
The delivery address must be in the country of the Promotion.
Clients cannot change their delivery address and contact information once the Gift has been claimed. The Promoter does not guarantee Gift delivery if a client provides an incorrect delivery address and contact details.
If a client does not respond to phone calls from the delivery service, the Promoter will retrieve the Gift and cancel the Gift order in the client’s Personal Area. The prize lots will be restored.
The Gift is personally handed to the client by a courier.
If the client lives on a closed territory, such as a condominium, and the courier can’t hand the Gift personally, the courier will leave the Gift with the guard and inform the client. The courier will bear no further responsibility for the Gift.
The courier has the right not to hand the Gift if the client refuses to Sign the delivery document, or provide the OTP (one-time password) or other proofs required by the delivery company Take a picture with the Gift for the Promoter’s record.
In such cases, the Promoter retrieves the Gift, and the prize lots are restored in the client’s Personal Area.
Our Customer Support handles complaints and appeals regarding the delivery of the Gift provided by the companies Delhivery, Tiki, and Ninjavan only within seven days after the Gift is delivered to the client. All later complaints and appeals should be addressed to the mentioned companies directly.
General
Any kind of IP match will be subject to disqualification.
Any kind of arbitrage trading or any other abuse with pricing and/or quotes will be subject to disqualification from the Promotion.
The Promoter reserves the right to reject or disqualify any participant without explaining the reason.Reasons for disqualification may include opening big volume opposite orders with the same currency pairs in different trading accounts at approximately the same time, the usage of failures in the quote flow for guaranteed profit, or any other kinds of cheating.
All trading techniques or EAs are allowed. The Promoter reserves the right to declare any Gift already given invalid and subject to cancellation upon direct or indirect evidence of attempted fraudulent operations with the prize funds.
Each participant agrees to provide authentic delivery information. Providing incorrect information may result in disqualification from the Promotion.
By participating in this Promotion, you automatically grant permission to Star Net FX to use your full name and country of residence in future Star Net FX marketing activities and on the company website.
Any situation not described in these Terms and Conditions shall be subject to the Promoter's decision.
Star Net FX reserves the right to amend and/or update these Terms and Conditions at anytime without prior notification.
The Promoter is Star Net FX, Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent and the Grenadines.